Tuesday, January 11, 2011

And No Internet Service

Part of the reason I found out about the screwing I got from DirecTV was because I recently tried to change my internet provider.  I had DSL service from DEJAZZD of Denver Pa since 2002.  Last year an ISP named Windstream bought them out.

Dejazzd had great service.  So did Windstream, but it was 38.95 per month.  Verizon offered me 19.95 a month and included a discount on DirecTV and Land line phone service.

They said it would be no problem to switch.

I tried several times from before Christmas to after New Years to get service, but Verizon kept telling me the line was being held by someone else.  I had cancelled the Windstream service on Dec 20.  I had a cancellation order number.

Nothing Verizon could do.  Someone the line was now held by an ISP called Covad.  I had never done business with them.  They had no record of my phone number and they could not help me unless I had an account number.

So I called Windstream.  They no longer had any record of me being a customer.  No record of my name or phone number--even though they and the company they bought had received more than $4000 from me over the past eight years.

I am thinking fo going back to Comcast Cable.

Sigh!

Monday, January 10, 2011

Screwed by DirecTV

Friday I read an online post the named DirecTV as one of the 15 most hated corporations in America.  American Airlines led the list.  BP was #15.  DirecTV was #12.

I have DirecTV.  I signed up for it after returning from Iraq.  Like many things I did in the weeks after returning from Iraq, I believed what I heard more than I should have.  It turns out, the lower rate I was promised by DirecTV was a rebate.  It was a word I never heard in the sales pitch.

The DirecTV rep I spoke too last night apologized for the salesman's omission, but she said that I was supposed to notice that I was not getting the discount and contact DirecTV.  I had 90 days to do this which has long since expired.

She also told me my commitment was actually 24 months.  The initial commitment was for 12 months, but there was an additional 12-month commitment in some service I agreed to, which I did not know at the time.  I also had 90 days to revise this, but since I did not know it within 90 days, I cannot revise the contract now.

It will cost $20 per month to terminate the contract early.

Thanks for the Welcome Home DirecTV!!!!!

Thursday, January 6, 2011

New Bike on First Trip to NYC

I did not actually buy a whole bike, just the frame.  I bought this frame because I wanted to have a bike I could take on AMTRAK that was also full size.  My Dahon folding bike with 20-inch wheels was fine for a short commute, but no fun to ride otherwise.

If you can see the silver couplers on the top tube and down tube near the seat tube, the couplers twist and the bike splits in two pieces.  It also has a quick disconnect on the rear brake cable and both shifter cables.  I could fold the Dahon in 30 seconds.  Taking this bike apart and putting it together will take longer.  It also has to be disassembled before I get to the train platform or I am going to have a dispute with the train crew.  So my commute will be a little longer with this bike than with the Dahon, but it will be better to ride.

When I picked up the frame I replaced, the brake mounting nut in the frame was stripped.  It would have been rideable, but not really safe, so it was probably better to replace that frame anyway.  That makes three bikes in three months that have been stolen, smashed and broken.

Bill at Bike Line said the Dahon is junk after the SUV ran it over.  No surprise there.

At the end of the train ride to NYC, I will assemble the bike, ride it to the hotel, change for a business meeting then ride later in Central Park.  The next test point will be boarding the train in NYC to go home.

Wednesday, January 5, 2011

Report Filed!!!

Today, I called the Phila police again.  This time the operator said I could report on the phone if I worked with the local precinct.

I called.

They took the report.

It took ten minutes.

Tonight I will drop the bike off at BikeLine of Lancaster to see if it is "totalled".

Tuesday, January 4, 2011

Still Reporting the Bike Accident

At 130 pm today I called the Philadelphia police and asked to make a statement about the accident on the phone.  They said they would send an officer to take the statement in person because the driver left the scene.  I gave them the address of the 7-story half-block long building where I work.  I waited until 430 pm.  No one came to the door.  There is a receptionist in the lobby till 415 pm.

Yesterday, I called 911 at the scene.  They said three different times they were sending someone.  On the third call, the operator said I was not there.  I did not move from the front of Sovereign Bank at 11th and Market from the time I made the call until 40 minutes later when I left.  I am six feet tall.  I had a bike.  The officer who responded said no one was their.

There is only one bank on that corner.

Tomorrow I am going to call at 845 am when I arrive at my office.  That way there will be eight hours for the police to show up.  I will let you know if thy could not find the building.

Reporting the Bike Accident

After waiting 40 minutes for the Philadelphia Police NOT to show up, I had given up on the reporting the accident.  But my wife said as a matter of justice I should report it.  So I am going to try today.  I am already leaving on the late train for work, so it will be difficult, but she's right.  The guy in the Lincoln SUV ran a red light then ran over the bike.  He would leave the scene with a dead kid in the road.

Now some of you may wonder if I think riding in Philly more dangerous than riding with the rednecks in Southern Lancaster County.

No.

I still prefer Philly to Solanco.  The fat guys in pickup trucks with faded McCain-Palin stickers on their F-150s actually hate people who use two feet of road.

Back in Panama: Finding Better Roads

  Today is the seventh day since I arrived in Panama.  After some very difficult rides back in August, I have found better roads and hope to...