Part of the reason I found out about the screwing I got from DirecTV was because I recently tried to change my internet provider. I had DSL service from DEJAZZD of Denver Pa since 2002. Last year an ISP named Windstream bought them out.
Dejazzd had great service. So did Windstream, but it was 38.95 per month. Verizon offered me 19.95 a month and included a discount on DirecTV and Land line phone service.
They said it would be no problem to switch.
I tried several times from before Christmas to after New Years to get service, but Verizon kept telling me the line was being held by someone else. I had cancelled the Windstream service on Dec 20. I had a cancellation order number.
Nothing Verizon could do. Someone the line was now held by an ISP called Covad. I had never done business with them. They had no record of my phone number and they could not help me unless I had an account number.
So I called Windstream. They no longer had any record of me being a customer. No record of my name or phone number--even though they and the company they bought had received more than $4000 from me over the past eight years.
I am thinking fo going back to Comcast Cable.
Sigh!
Subscribe to:
Post Comments (Atom)
Back in Panama: Finding Better Roads
Today is the seventh day since I arrived in Panama. After some very difficult rides back in August, I have found better roads and hope to...
-
Tasks, Conditions and Standards is how we learn to do everything in the Army. If you are assigned to be the machine gunner in a rifle squad... -
C.S. Lewis , best known for The Chronicles of Narnia served in World War I in the British Army. He was a citizen of Northern Ireland an...
-
On 10 November 2003 the crew of Chinook helicopter Yankee 2-6 made this landing on a cliff in Afghanistan. Artist Larry Selman i...
I would recommend Sprint 3G/4G Sierra USB. Our local dial-up recently stopped providing that service and Sprint finally got 3G out here in the sticks where I am. Otherwise I was going to have to pay oodles of $$ to DirecTV for service, plus pole, plus equipment, plus many, many random installation charges, etc . . . you get the picture. One call to sprint, got the USB two days later and was up and running in less than 20 minutes. No poles, no dishes, no mysterious compounding installation charges. Unless you're downloading tons of video or tons of music, it'll probably be more than what you'll need. 5GB a month, and I move a lot of files. First day I got it I downloaded one single 100mb file. Pretty nice. So far it's working great and it can go where I go. Cost is about what the phone line and dial-up service combined was costing before.
ReplyDelete