Tuesday, October 16, 2012

Bitching About Computers--and Finding Out How Much I Mistrust Them

This morning I lost the treasured hour in the quiet car where I can read a book without interruption and not listen to 2nd-hand cell phone!  Ahhhhhhhh!!

The reason I lost that hour is partly that I am spending the last 15 minutes of that hour bitching to you.  But I lost the first 45 minutes when I got an email from Southwest Airlines saying the reservation for the flight bringing John Wilson to Philadelphia today was cancelled.

Cancelled!!  How?  By whom?

John emailed me yesterday about our plans for tonight.  He did not email, text, or call me, so it must be a computer glitch--at least that's what I thought.

So I called Southwest--leaving the quiet car and walking to the other end of the next car.  Did I ever say how much I despise people who talk on cell phones in the quiet car and worse, go to the end of the quiet car, still inside it, and talk.  If I am ever ejected from a train, it will be because I told one of those jerks to leave the car and they got mad enough to fight.  Hasn't happened yet, but not for lack of trying on my part.

Anyway. So I politely stick my head in the luggage rack of the next car and call Southwest.  I get on virtual hold where they call me back.  I read the newspaper while waiting, head where the top bags are:

When Southwest called me back, I talked to a very patient ticket agent who said the reservation was cancelled on line and I should call John.

I called.  His wife Wendy answered.  John was in the John very sick.  It turns out John is hoping to be better tomorrow, but cancelled the reservation and was planning to call me later.  


So I really do mistrust computers.  Which is silly.  I do not mistrust the navigation computers in Chinooks and Blackhawks and all airliners for that matter.  It's only the computers I interact with--like the ones that I use to take Army on line training.

End of bitching about computers.

For now.

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