Monday, January 10, 2011

Screwed by DirecTV

Friday I read an online post the named DirecTV as one of the 15 most hated corporations in America.  American Airlines led the list.  BP was #15.  DirecTV was #12.

I have DirecTV.  I signed up for it after returning from Iraq.  Like many things I did in the weeks after returning from Iraq, I believed what I heard more than I should have.  It turns out, the lower rate I was promised by DirecTV was a rebate.  It was a word I never heard in the sales pitch.

The DirecTV rep I spoke too last night apologized for the salesman's omission, but she said that I was supposed to notice that I was not getting the discount and contact DirecTV.  I had 90 days to do this which has long since expired.

She also told me my commitment was actually 24 months.  The initial commitment was for 12 months, but there was an additional 12-month commitment in some service I agreed to, which I did not know at the time.  I also had 90 days to revise this, but since I did not know it within 90 days, I cannot revise the contract now.

It will cost $20 per month to terminate the contract early.

Thanks for the Welcome Home DirecTV!!!!!

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