My First VA Visit: Excellent!

Last month I decided to sign up with the Veterans Administration. Forty-five years ago, I was blinded for a month in a missile explosion and had to have two fingers reattached. That story is here.

The 20 year old who got injured in 1973 is now 65 years old. I have no current problems, but my eyes still have a few small bits of shrapnel in them as do my hands and upper body.  My vision is fine, but if something goes wrong, I want to make sure I am in the system and can get care quickly.

A month ago I called the VA hospital in Lebanon. I told the person I spoke with when I served and how I was injured.  The counselor I spoke with said I should see a VA physician and got that process started. They set up the appointment at a VA clinic five miles from my house.

This week, I went to the clinic, was greeted with smiles. Before I saw the doctor, the nurse who took me to the exam room gave me a folder full of contact numbers in case I had any immediate problems or wanted other VA assistance. I saw the doctor within five minutes of the appointment time--not my usual experience with civilian doctors.  The doctor spent 40 minutes with me, going over my service history and service-related injuries.

By the time I left the clinic, I had an appointment with a VA eye doctor. I may never actually need VA care, but if I do the process of getting connected with the VA has been hassle free.

Who Cares for Our Veterans?

When I was in Iraq, I wrote about many soldiers under the title of “Who Fights Our Wars?” Many people write and talk about VeteransAdministration employees as if they were not real people.  I happen to know they are real people because one of the social workers the VA Hospital in Richmond, Va., is my oldest daughter, Lauren.

Some people fall into a career, some people plan for one career then go a completely different way.  Lauren was on her career path before her eleventh birthday and has stayed on track ever since—with one course correction.

A month before Lauren turned eleven, we adopted our son Nigel.  

Nigel at 5 with civilian Dad

He came to us at six weeks old from Bethany Christian Services in Pittsburgh through Pennsylvania’s StatewideAdoption Network.  Lauren is Nigel’s oldest sister.  Adopting Nigel led Lauren to decide to be an adoption social worker while she was in middle school.  She stayed on that path through high school and college.  She chose Juniata College because they offered the course she would need to go from a four-year degree into a one-year intensive master’s degree program.  She also chose Juniata because she played goalkeeper for four years on their Women’s Soccer Team and in her senior year was the backup keeper for the Juniata Women’s Field Hockey team for three weeks and got an NCAA Championship Medal.

In 2007 when Lauren went to Juniata, I re-enlisted in the Army after almost a quarter century as a bearded civilian.  I deployed to Iraq in 2009. Lauren got an internship at the VA Hospital in Altoona, Pa. , a year later. This is the course correction.  The internship and my service led Lauren to switch from being a social worker for kids to a social worker for veterans.

After graduating from Juniata, Lauren went to VirginiaCommonwealth University in Richmond and got an internship at the Richmond VA Hospital.  They hired her when she graduated in 2012 and she works there now. 

About four months after she began work at the Richmond VA she took a job in mental health social work at the hospital.  Now she deals with veterans who have profound difficulties and loves her work. 

When someone tells you VA workers are just faceless bureaucrats, look at the face at the top of this page.  She is a real person trying to help real veterans every day.