Wednesday, December 10, 2008

Paperwork Processing Complete


Today we went through a pre-deployment paperwork review. When critics crab about the inefficiency of government, they could use pre-deployment processing as an example. There were 11 stations which we could complete in any order, except station 11 where we signed out. So it would that the smart move to get through quickly would be to get as many stations as possible completed. But that would be wrong. The first people out of the building and on their way to lunch or the barracks were those who followed the whispered tip of going to station 7 first. Station 7 is ID card processing. Last May when we went through the same processing in a different building, the story was the same: go to station 7 first, get done up to an hour faster.

In May station 7 had four technicians at four computers with four cameras. Two of them worked. Today, there were four technicians, with four cameras and, you guessed it, two of them worked--at least for the first hour. The complaints were exactly the same--the camera interface was unstable and if something went wrong the whole system needed to be rebooted. A for-profit business with a bottleneck and competitors would straighten the bottleneck.

When we get to our pre-deployment training station and do all of this paperwork again, I will go to station 7 first.